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Careers at Vigilo

Security careers, refined.

Vigilo officers work in luxury boutiques, five-star hotels, corporate offices and private events. Every officer is trained in customer service and conflict resolution, and supported by an accessible management team.

  • More than 15 years in Mayfair and Knightsbridge
  • Best Luxury Security Company in London, 2025 and 2026
  • SIA Approved Contractor Scheme
  • Living Wage employer
A team of Vigilo officers in dark suits
A Vigilo officer outside a Mayfair entrance
Four Vigilo officers on a London terrace
A Vigilo officer outside a Mayfair entrance
A Vigilo officer in a dark suit

Real Vigilo officers

Working at Vigilo

What Vigilo offers its officers.

Vigilo's clients buy the quality of the officers on the front line. Vigilo looks after those officers accordingly.

  • Competitive rate of pay

    For every role, from luxury retail to private events.

  • Luxury environments

    Work in the heart of Mayfair and Knightsbridge, in some of the world's most exclusive boutiques.

  • Certificated training

    Internal and external certificated courses, including customer service, conflict resolution and VIGILO 360 Preserve.

  • A management team you can reach

    Managers and supervisors work from 1 Mayfair Place, close to clients and officers.

  • Employee Benefits app

    Every officer has access to Vigilo's Employee Benefits app.

  • Recognition

    Employee of the Month and a staff recognition programme.

Where you will work

Four sectors. One standard.

  • Luxury retail

    Fashion house boutiques in Mayfair and Knightsbridge.

  • Hospitality

    Five-star hotels, where front-of-house standards matter.

  • Corporate

    Corporate offices, with reception cover and access control.

  • Private events

    Catwalks, pop-ups and VIP events.

Training

Trained for the environment.

Internal and external certificated training courses, provided by Vigilo.

  • Vigilo officers in a customer service training session

    Customer service

    Every Vigilo officer is trained in customer service, so clients and their customers receive a luxury experience.

  • Vigilo officers in a conflict resolution training session

    Conflict resolution

    Every officer is trained to de-escalate and keep a calm, professional setting.

  • Vigilo officers in a vigilo 360 preserve training session

    VIGILO 360 Preserve

    Vigilo's own course, taught by a former UK Special Forces paramedic, on preserving life until the emergency services arrive.

Training at Vigilo

How we hire

From application to first post.

Six steps, with screening online through GuardGate after a successful interview.

  1. 01

    Apply

    Choose a role, or send a general application with your CV.

  2. 02

    Shortlist

    Shortlisted applicants are invited to interview.

  3. 03

    Interview

    Meet the team and talk about your experience.

  4. 04

    Screening

    After a successful interview, screening is completed through GuardGate.

  5. 05

    Training

    Customer service, conflict resolution and VIGILO 360 Preserve.

  6. 06

    Your first post

    Start work, supported by your supervisor and the Mayfair team.

Questions

Questions from applicants.

Do I need an SIA licence?

Front-line security roles need a valid licence from the Security Industry Authority (SIA). Each role says which licence it needs. If you are not licensed yet, you can still send a general application.

What happens after the interview?

After a successful interview, your screening is completed online through GuardGate. Screening in the UK security industry follows BS 7858, which checks your identity, your right to work and five years of employment and address history.

Can I apply if no role suits me?

Yes. Send a general application with your CV and choose the area of security and the city you would like to work in.

Where are the roles?

Vigilo works in London, Birmingham, Manchester, Glasgow and Edinburgh, with its operational support team in Mayfair. Each role shows its location.

Role alerts

New roles, sent to your inbox.

Choose the work and the city you want, and hear about new Vigilo roles first.

Your next post starts with an application.

Apply for a current role, or send a general application with your CV.

Questions about working at Vigilo? Call 0203 205 7170.